Privacy Policy and Your Data

How your information is handled and protected

Introduction to Data Use

rixoliventa.sbs is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you use our services.

We comply with UK and EU data protection laws, including the GDPR, ensuring your information is treated lawfully and transparently.

Information We Collect

We may collect personal identifiers such as your name, contact details, and information you provide during booking or enquiry forms for photography services.

Information You Provide Directly

  • Your name and contact details
  • Details submitted when making a booking
  • Feedback or reviews you choose to share
  • Communications with our team via email or phone
  • Any images or files you voluntarily submit

Automatically Collected Information

  • IP address for site operation and safety
  • Browser type and device information
  • Cookies and analytics as outlined below
  • Time and date of site visits
  • Pages viewed and site interaction logs

How We Use Your Information

Your data is used to provide and improve photography services, respond to your enquiries, and ensure the security of our website and your images.

  • Managing bookings and client communications
  • Delivering studio or portrait photography services
  • Sending appointment or session reminders
  • Responding to your questions or feedback
  • Improving our website performance
  • Complying with legal obligations
  • Ensuring data and image security

Our promise: We never sell your personal data. It is handled with strict confidentiality and in accordance with all legal requirements in the United Kingdom.

When Data Is Shared

Your data may be shared only with trusted partners involved in processing your booking, or when legally required by authorities.

Secure Service Providers

Only reputable third-party providers may handle your data for secure storage, payment processing, or communication tools.

Legal Requirements

Information may be disclosed to comply with applicable legal proceedings or law enforcement requests.

Anonymous Statistics

We analyse usage data in anonymous, aggregated form to understand site usage and improve our services.

Your Data Rights

You have rights to access, correct, and request deletion of your data. You can also object to or restrict its use. Contact us for support.

  • Right to access your personal information
  • Right to correct inaccurate information
  • Right to request data erasure
  • Right to data portability
  • Right to object to certain uses
  • Right to restrict processing

If you wish to exercise your rights or have concerns, contact us using the details provided below.

How We Secure Your Data

We use a combination of technical and organisational measures to protect your data from unauthorised access and misuse.

Technical Protections

  • Firewalls and encryption technology
  • Secure server hosting for all files
  • Password-protected access systems
  • Regular security software updates

Organisational Practices

  • Staff trained in data security
  • Routine security audits and reviews
  • Access controls for staff and partners
  • Incident response plans in place

How Long Data Is Kept

We keep your data for as long as needed to provide services, fulfil legal obligations, or respond to your questions or claims.

  • Account details retained for ongoing service
  • Session notes retained until delivery
  • Client correspondence maintained securely
  • Transaction records securely processed
  • No unsolicited marketing communications sent

Data is deleted safely once services and obligations are complete.

Overseas Transfers of Data

Your data may be stored or processed in the UK or EEA. If transferred elsewhere, safeguards will apply to protect your rights.

  • Standard contractual clauses used
  • Transfers only to secure partners
  • Due diligence on service providers
  • Hypothetical data transfers remain protected

Cookies and Tracking Tools

Our website uses essential and analytics cookies only with user consent, detailed in our Cookie Policy.

Types of Cookies We Use

  • These support site operation, such as access to secure areas.
  • These help monitor site performance and identify areas to improve.
  • These may store your session preferences.
  • These enable enhanced features when permitted.

You can manage cookies through your browser or via our site’s cookie banner.

Policy Changes and Updates

We may update this policy periodically. Major changes will be communicated on this website or by email if you are a registered client.

  • Notice on the policy page
  • Email notification to current users
  • Prominent in-site message if major changes occur
  • Review policy updates regularly for details

Using our site after changes indicates consent to the new terms.

How to Contact Us

For privacy questions or requests, reach out to us at the contact details below.

Rixoliventa

23 Edge Street, Manchester, M4 1HW United Kingdom

Phone: +44(0)8311432612

Email: content@rixoliventa.sbs

Last updated on December 18, 2025

Effective from December 18, 2025